Privacy statement

Privacy Policy of Sodermans bv

This Privacy Policy explains how Sodermans bv (hereinafter: "Sodermans") collects, processes, and uses personal data on our website. We describe which data we collect, why we collect it, how we protect it, and the rights you have regarding your personal data. This version was last updated on October 12, 2023.

Controller of Data Processing

Sodermans is the controller of personal data and can be contacted using the following details:

Postal address: Kempische Kaai 59 Bus 0.01, 3500 Hasselt
Phone: 011/22 32 17
Email: [email protected]
VAT number: BE 0401.348.485

What Data Do We Collect?

To serve our customers as best as possible, we collect the following personal data on our website:

IP address: When you visit our website.
Name and email address: When you provide them through our contact form or when you subscribe to our newsletter. You can easily unsubscribe from the newsletter at any time.
Activity data: Information about your activity on our website.
Location data: To improve your experience on our site.
Browser and device information: To understand what device you used to access the website.

Why Do We Collect This Data?

We collect data for the following purposes:

Website Functionality: Data such as your activity, location, and device help us ensure that the website functions properly and improves your user experience, mainly through the use of cookies.
Customer Interaction: When you contact us or subscribe to our newsletter, we store your name and email address to assist you further.

Remarketing

We use remarketing to display ads to users who have visited our website previously. If you do not agree to this, you can adjust your preferences via the following link: youronlinechoices.com.

On What Legal Basis Do We Process Your Data?

We rely on two legal bases for processing your data:

Consent: We ask for your consent to process your personal data.
Execution of a contract: We process data to prepare or execute a contract or provide a service.

Cookies

Cookies are small text files placed by your browser to improve your website experience. We use the following types of cookies:

Functional cookies: These improve your experience by remembering your language preferences and previous settings.
Analytical cookies (third-party, such as Google Analytics): These help us evaluate and improve the website’s performance by gathering information about your visit, such as your IP address, the pages you visit, your browser, your location, language preferences, and the duration of your visit.

You can disable cookies through your browser settings, but this may affect the functionality of the website.

Who Has Access to Your Data?

Sodermans works with third parties for certain processing activities, such as website hosting. We enter into data processing agreements with these third parties to ensure that your data is handled with the same level of security and confidentiality as we provide. Your personal data will not be shared with other parties unless required by law or a court order. All data is processed within the EU.

How Are Your Personal Data Secured?

Sodermans takes appropriate technical and organizational measures to protect your personal data, such as using HTTPS for secure data transmission. We do everything we can to protect your data from loss, unauthorized access, or destruction.

How Long Do We Retain Your Data?

Sodermans retains your personal data only as long as necessary to achieve the purposes for which it was collected. The retention period may vary depending on the type of data and the purpose of processing.

Your Rights

As a user, you have the following rights with respect to your personal data:

Right of access: You have the right to request access to your personal data and to see how it is being processed.
Right to rectification: You have the right to correct, complete, or delete inaccurate or incomplete personal data.
Right to be forgotten: You have the right to have your personal data deleted from all systems and databases.
Right to lodge a complaint: If you believe that your personal data has been processed unlawfully, you have the right to file a complaint with the Privacy Commission.
Right to withdraw consent: You have the right to withdraw your consent to data processing at any time.
Right to restrict processing: You have the right to temporarily restrict the processing of your personal data.
Right to data portability: You have the right to transfer your personal data to another responsible party.
Right to object to automated decisions: You have the right to object to decisions based solely on automated processing, including profiling.

If you wish to exercise any of these rights, please contact us at [email protected]. We cannot process your request without proof of identity.